WhatsApp Bot – Workflow Limitation
The bot prompts for button selection even when valid text is typed. Either the open text area of the Whatsapp flows should be closed or it should be open to Ai response. Users type when they are supposed to select an option and they get an invalid option reponse.
Log in to comment and vote
Comments1
Yuvraj Singh
Thank you for sharing the feature request and feedback with us Mako. We truly appreciate your input and have added this to our roadmap discussions.
Our team is actively evaluating and prioritizing such enhancements based on customer requirements, platform direction, and business priorities, and we look forward to picking this up in the upcoming planning cycles.