2 | Planned
Shopify Automation Enhancements
Improve abandoned cart recovery with additional personalization options using more customer, product, and cart variables. Enable dynamic CTA links in automated messages for a better customer journey. Introduce post-order feedback automation to help Shopify merchants collect customer feedback after order completion.
Yuvraj Singh
2 | Planned
Shopify Automation Enhancements
Improve abandoned cart recovery with additional personalization options using more customer, product, and cart variables. Enable dynamic CTA links in automated messages for a better customer journey. Introduce post-order feedback automation to help Shopify merchants collect customer feedback after order completion.
Yuvraj Singh
2 | Planned
Partner Enhancements
Audit logs for tracking all important partner actions and activities. Analytics dashboard for customer, plan, revenue, and usage insights. Bulk customer management actions like exports, plan assignment, and suspension. AI configuration controls and advanced role-based access permissions.
Yuvraj Singh
2 | Planned
Partner Enhancements
Audit logs for tracking all important partner actions and activities. Analytics dashboard for customer, plan, revenue, and usage insights. Bulk customer management actions like exports, plan assignment, and suspension. AI configuration controls and advanced role-based access permissions.
Yuvraj Singh
2 | Planned
Application Logging V1
Add logging for important activities in the mobile application. Track key user and system actions to improve monitoring and issue tracking.
Yuvraj Singh
2 | Planned
Application Logging V1
Add logging for important activities in the mobile application. Track key user and system actions to improve monitoring and issue tracking.
Yuvraj Singh
4 | QA/UAT
Canvas UI & Usability Improvements
Enhance the Visual Chatbot Builder experience with improved UI consistency and usability updates. Optimize canvas interactions, improve component visibility, and simplify bot creation workflows. Introduce improved action navigation, updated component selection experience, and enhanced flow-building controls.
Yuvraj Singh
4 | QA/UAT
Canvas UI & Usability Improvements
Enhance the Visual Chatbot Builder experience with improved UI consistency and usability updates. Optimize canvas interactions, improve component visibility, and simplify bot creation workflows. Introduce improved action navigation, updated component selection experience, and enhanced flow-building controls.
Yuvraj Singh
4 | QA/UAT
Customer Signup & Verification Flow Revamp
Revamp the customer signup experience by introducing additional profile fields and a simplified verification process. Replace email activation links with OTP-based verification through email and phone. Enable region-based phone OTP delivery with WhatsApp OTP for India users and SMS OTP for users in the rest of the world.
Yuvraj Singh
4 | QA/UAT
Customer Signup & Verification Flow Revamp
Revamp the customer signup experience by introducing additional profile fields and a simplified verification process. Replace email activation links with OTP-based verification through email and phone. Enable region-based phone OTP delivery with WhatsApp OTP for India users and SMS OTP for users in the rest of the world.
Yuvraj Singh
4 | QA/UAT
Website Installation Flow Enhancement
Redesigning website chatbot installation page, allowing users to more easily differentiate between different installation methods.
Yuvraj Singh
4 | QA/UAT
Website Installation Flow Enhancement
Redesigning website chatbot installation page, allowing users to more easily differentiate between different installation methods.
Yuvraj Singh
3 | In Progress
Telegram and MS Teams Onboarding
Upgrading Telegram and MS Teams onboarding to new onboarding, similar to all other channels Allow users to create chatbot first, then connect chatbot.
Yuvraj Singh
3 | In Progress
Telegram and MS Teams Onboarding
Upgrading Telegram and MS Teams onboarding to new onboarding, similar to all other channels Allow users to create chatbot first, then connect chatbot.
Yuvraj Singh
3 | In Progress
Enhanced Feedback Search & Filtering (Partner Panel)
Added search and filtering capabilities in Partner Panel → Feedback. Filter feedback by Type, Reason, and Date Range for faster tracking and management.
Yuvraj Singh
3 | In Progress
Enhanced Feedback Search & Filtering (Partner Panel)
Added search and filtering capabilities in Partner Panel → Feedback. Filter feedback by Type, Reason, and Date Range for faster tracking and management.
Yuvraj Singh
4 | QA/UAT
Calendar and Drip Campaign Enhancement
Google Appointment Component to Instagram and Facebook chatbots Drip Campaign enhancement in to bring on par with WhatsApp
Yuvraj Singh
4 | QA/UAT
Calendar and Drip Campaign Enhancement
Google Appointment Component to Instagram and Facebook chatbots Drip Campaign enhancement in to bring on par with WhatsApp
Yuvraj Singh
2 | Planned
Delay Component in WhatsApp Enhancement
Add the ability for the delay component to fully stop the flow, and then continue once the flow condition has been achieved.
Yuvraj Singh
2 | Planned
Delay Component in WhatsApp Enhancement
Add the ability for the delay component to fully stop the flow, and then continue once the flow condition has been achieved.
Yuvraj Singh
Interbot Transition
Enable seamless transition between multiple bots to continue conversations and provide a connected user experience, specifically website to WhatsApp and vice versa.
Mako
Interbot Transition
Enable seamless transition between multiple bots to continue conversations and provide a connected user experience, specifically website to WhatsApp and vice versa.
Mako
WhatsApp Bot – Workflow Limitation
The bot prompts for button selection even when valid text is typed. Either the open text area of the Whatsapp flows should be closed or it should be open to Ai response. Users type when they are supposed to select an option and they get an invalid option reponse.
Mako
WhatsApp Bot – Workflow Limitation
The bot prompts for button selection even when valid text is typed. Either the open text area of the Whatsapp flows should be closed or it should be open to Ai response. Users type when they are supposed to select an option and they get an invalid option reponse.
Mako