Improve abandoned cart recovery with additional personalization options using more customer, product, and cart variables. Enable dynamic CTA links in automated messages for a better customer journey. Introduce post-order feedback automation to help Shopify merchants collect customer feedback after order completion.

Yuvraj Singh

💡 Feature Requests

Audit logs for tracking all important partner actions and activities. Analytics dashboard for customer, plan, revenue, and usage insights. Bulk customer management actions like exports, plan assignment, and suspension. AI configuration controls and advanced role-based access permissions.

Yuvraj Singh

💡 Feature Requests

Add logging for important activities in the mobile application. Track key user and system actions to improve monitoring and issue tracking.

Yuvraj Singh

💡 Feature Requests

Enhance the Visual Chatbot Builder experience with improved UI consistency and usability updates. Optimize canvas interactions, improve component visibility, and simplify bot creation workflows. Introduce improved action navigation, updated component selection experience, and enhanced flow-building controls.

Yuvraj Singh

💡 Feature Requests

Revamp the customer signup experience by introducing additional profile fields and a simplified verification process. Replace email activation links with OTP-based verification through email and phone. Enable region-based phone OTP delivery with WhatsApp OTP for India users and SMS OTP for users in the rest of the world.

Yuvraj Singh

💡 Feature Requests

Redesigning website chatbot installation page, allowing users to more easily differentiate between different installation methods.

Yuvraj Singh

💡 Feature Requests

Upgrading Telegram and MS Teams onboarding to new onboarding, similar to all other channels Allow users to create chatbot first, then connect chatbot.

Yuvraj Singh

💡 Feature Requests

Introduce availability of Mercado Pago Payment gateway

Yuvraj Singh

💡 Feature Requests

Allow WhatsApp Coexistance to sync 6 months of history chats with BotPenguin Inbox

Yuvraj Singh

💡 Feature Requests

Allow for access into team member accounts via Users and Team module.

Yuvraj Singh

💡 Feature Requests

Added search and filtering capabilities in Partner Panel → Feedback. Filter feedback by Type, Reason, and Date Range for faster tracking and management.

Yuvraj Singh

💡 Feature Requests

Embedding Meta Automated Onboarding into platform for WA chatbot

Yuvraj Singh

💡 Feature Requests

Google Appointment Component to Instagram and Facebook chatbots Drip Campaign enhancement in to bring on par with WhatsApp

Yuvraj Singh

💡 Feature Requests

Add the ability for the delay component to fully stop the flow, and then continue once the flow condition has been achieved.

Yuvraj Singh

3

💡 Feature Requests

Giving some default templates for partners to give to their customers

Yuvraj Singh

💡 Feature Requests

Addition of Shopee Ecommerce store on BotPenguin

Yuvraj Singh

💡 Feature Requests

Addition of Open Router integration

Yuvraj Singh

💡 Feature Requests

Rating screen should trigger automatically upon chat timeout

Mako

1

💡 Feature Requests

Enable seamless transition between multiple bots to continue conversations and provide a connected user experience, specifically website to WhatsApp and vice versa.

Mako

1

💡 Feature Requests

The bot prompts for button selection even when valid text is typed. Either the open text area of the Whatsapp flows should be closed or it should be open to Ai response. Users type when they are supposed to select an option and they get an invalid option reponse.

Mako

1

💡 Feature Requests