Set URL in iFrame using Custom Variable/Attribute
I want to dynamically set the Web Page Link (URL) in the iFrame component from a Custom Variable/Attribute, which is done from an API call.
Mike Hochwald
💡 Feature Requests
Set URL in iFrame using Custom Variable/Attribute
I want to dynamically set the Web Page Link (URL) in the iFrame component from a Custom Variable/Attribute, which is done from an API call.
Mike Hochwald
💡 Feature Requests
Timed Follow-Up Messages and Flow-Specific Inactivity Prompts
Enable the ability to send follow-up messages after user interactions such as a single text, button click, or input field—allowing precise control over the delay (in minutes, hours, or days) before the follow-up is triggered. Additionally, support configuration of unique inactivity messages for different chatbot flows, ensuring context-specific re-engagement and enhancing user experience across varied journeys.
BotPenguin Tech Team
💡 Feature Requests
Timed Follow-Up Messages and Flow-Specific Inactivity Prompts
Enable the ability to send follow-up messages after user interactions such as a single text, button click, or input field—allowing precise control over the delay (in minutes, hours, or days) before the follow-up is triggered. Additionally, support configuration of unique inactivity messages for different chatbot flows, ensuring context-specific re-engagement and enhancing user experience across varied journeys.
BotPenguin Tech Team
💡 Feature Requests
Sync WhatsApp Catalogue Orders with Shopify
Enable automatic syncing of orders placed through the WhatsApp catalogue with the client’s Shopify store. When a user places an order via WhatsApp, the order details should be pushed to Shopify in real-time, ensuring a unified order management system.
BotPenguin Tech Team
💡 Feature Requests
Sync WhatsApp Catalogue Orders with Shopify
Enable automatic syncing of orders placed through the WhatsApp catalogue with the client’s Shopify store. When a user places an order via WhatsApp, the order details should be pushed to Shopify in real-time, ensuring a unified order management system.
BotPenguin Tech Team
💡 Feature Requests
Folder-Based Organization for Custom Attributes
Introduce the ability to group and save custom attributes within folders, enabling better organization and management across multiple bots. This structure will help users efficiently categorize attributes based on use cases, bots, or teams—making it easier to navigate, reuse, and maintain attributes in complex multi-bot environments.
BotPenguin Tech Team
💡 Feature Requests
Folder-Based Organization for Custom Attributes
Introduce the ability to group and save custom attributes within folders, enabling better organization and management across multiple bots. This structure will help users efficiently categorize attributes based on use cases, bots, or teams—making it easier to navigate, reuse, and maintain attributes in complex multi-bot environments.
BotPenguin Tech Team
💡 Feature Requests
Auto Logout from All Devices on Password Change
Enhance account security by automatically logging out all active sessions across devices when a user changes their account password. This ensures that any unauthorized or previously logged-in sessions are terminated immediately, aligning with standard security practices.
BotPenguin Tech Team
💡 Feature Requests
Auto Logout from All Devices on Password Change
Enhance account security by automatically logging out all active sessions across devices when a user changes their account password. This ensures that any unauthorized or previously logged-in sessions are terminated immediately, aligning with standard security practices.
BotPenguin Tech Team
💡 Feature Requests
Contact Filtering Based on Order History and Product Purchases
Introduce advanced contact filtering capabilities that allow users to segment contacts based on their order history. Filters should include metrics such as the number of orders placed, contacts who haven’t placed any orders, and those who have purchased specific products. This functionality will help clients and partners efficiently track customer behavior, run targeted campaigns, and manage customer engagement strategies more effectively.
BotPenguin Tech Team
💡 Feature Requests
Contact Filtering Based on Order History and Product Purchases
Introduce advanced contact filtering capabilities that allow users to segment contacts based on their order history. Filters should include metrics such as the number of orders placed, contacts who haven’t placed any orders, and those who have purchased specific products. This functionality will help clients and partners efficiently track customer behavior, run targeted campaigns, and manage customer engagement strategies more effectively.
BotPenguin Tech Team
💡 Feature Requests
Activity & Audit Logs for User Actions
Introduce a comprehensive activity and audit log system to track all user actions across the platform. The logs should capture details such as the type of activity performed, timestamp, and the user who initiated the action. This feature will support operational transparency, security audits, and troubleshooting by providing clear visibility into platform usage and changes.
BotPenguin Tech Team
💡 Feature Requests
Activity & Audit Logs for User Actions
Introduce a comprehensive activity and audit log system to track all user actions across the platform. The logs should capture details such as the type of activity performed, timestamp, and the user who initiated the action. This feature will support operational transparency, security audits, and troubleshooting by providing clear visibility into platform usage and changes.
BotPenguin Tech Team
💡 Feature Requests
Meeting Reminder, Reschedule, and Cancellation via WhatsApp Bot
Enable chatbot-driven meeting lifecycle management through WhatsApp. After an appointment is booked via WhatsApp Flow (integrated with Google Calendar), the bot should automatically send a reminder one hour before the meeting using a WhatsApp template. The reminder must include options to confirm, reschedule, or cancel the meeting. Additionally, a platform-level feature should be introduced to allow users to configure automated reminders and manage rescheduling or cancellations directly from the dashboard. This supports end-to-end appointment handling through WhatsApp and enhances the booking experience.
BotPenguin Tech Team
💡 Feature Requests
Meeting Reminder, Reschedule, and Cancellation via WhatsApp Bot
Enable chatbot-driven meeting lifecycle management through WhatsApp. After an appointment is booked via WhatsApp Flow (integrated with Google Calendar), the bot should automatically send a reminder one hour before the meeting using a WhatsApp template. The reminder must include options to confirm, reschedule, or cancel the meeting. Additionally, a platform-level feature should be introduced to allow users to configure automated reminders and manage rescheduling or cancellations directly from the dashboard. This supports end-to-end appointment handling through WhatsApp and enhances the booking experience.
BotPenguin Tech Team
💡 Feature Requests
Demo Bot Creation Without Channel Linking
Allow users to create demo bots without the need to connect them to a phone number, social media page, or any external channel. Similar to the website bot functionality, this enables users to build and customize chatbot flows in a sandbox environment, facilitating testing, experimentation, and setup before final deployment.
BotPenguin Tech Team
💡 Feature Requests
Demo Bot Creation Without Channel Linking
Allow users to create demo bots without the need to connect them to a phone number, social media page, or any external channel. Similar to the website bot functionality, this enables users to build and customize chatbot flows in a sandbox environment, facilitating testing, experimentation, and setup before final deployment.
BotPenguin Tech Team
💡 Feature Requests
Email Notifications Enhancements
Enhance the email notification system to trigger alerts not only when a lead exits the website but also upon successful completion of the chatflow. This ensures that clients receive timely updates for both partial and fully completed user interactions, improving lead tracking and response management.
BotPenguin Tech Team
💡 Feature Requests
Email Notifications Enhancements
Enhance the email notification system to trigger alerts not only when a lead exits the website but also upon successful completion of the chatflow. This ensures that clients receive timely updates for both partial and fully completed user interactions, improving lead tracking and response management.
BotPenguin Tech Team
💡 Feature Requests
Pre-Chat Lead Capture Form for Website Bots
Implement a pre-chat form that appears before users begin interacting with the website bot, enabling lead data (such as name, email, phone number) to be captured upfront. This ensures that all user interactions are recorded, even if the user does not complete the conversation or closes the tab prematurely. The feature addresses lead loss concerns.
BotPenguin Tech Team
💡 Feature Requests
Pre-Chat Lead Capture Form for Website Bots
Implement a pre-chat form that appears before users begin interacting with the website bot, enabling lead data (such as name, email, phone number) to be captured upfront. This ensures that all user interactions are recorded, even if the user does not complete the conversation or closes the tab prematurely. The feature addresses lead loss concerns.
BotPenguin Tech Team
💡 Feature Requests
WhatsApp Flow JSON with Real-Time Open Slot Availability
Enhance the WhatsApp bot flow to support a dynamic JSON-based configuration that fetches and displays only the available (open) time slots from the connected calendar system. This ensures users can view and book appointments in real-time without encountering already booked or unavailable time slots, improving booking efficiency and user experience.
BotPenguin Tech Team
💡 Feature Requests
WhatsApp Flow JSON with Real-Time Open Slot Availability
Enhance the WhatsApp bot flow to support a dynamic JSON-based configuration that fetches and displays only the available (open) time slots from the connected calendar system. This ensures users can view and book appointments in real-time without encountering already booked or unavailable time slots, improving booking efficiency and user experience.
BotPenguin Tech Team
💡 Feature Requests
Location-Based Store Mapping and Order Redirection
Enable the bot to request and capture the user’s location, identify the nearest store based on geo-coordinates or predefined service areas, and dynamically respond with store-specific information. The bot should also guide the user to a corresponding web platform or ordering page for that store, streamlining the process of placing location-based orders.
BotPenguin Tech Team
💡 Feature Requests
Location-Based Store Mapping and Order Redirection
Enable the bot to request and capture the user’s location, identify the nearest store based on geo-coordinates or predefined service areas, and dynamically respond with store-specific information. The bot should also guide the user to a corresponding web platform or ordering page for that store, streamlining the process of placing location-based orders.
BotPenguin Tech Team
💡 Feature Requests
Disable Bot Functionality for Social Media Channels
Introduce the ability to disable chatbot interactions on specific social media channels (e.g., Facebook, Instagram, WhatsApp). This feature allows users to pause bot activity temporarily or permanently on selected social channels while retaining overall bot configuration and data.
BotPenguin Tech Team
💡 Feature Requests
Disable Bot Functionality for Social Media Channels
Introduce the ability to disable chatbot interactions on specific social media channels (e.g., Facebook, Instagram, WhatsApp). This feature allows users to pause bot activity temporarily or permanently on selected social channels while retaining overall bot configuration and data.
BotPenguin Tech Team
💡 Feature Requests
2 | Planned
Central Search
This feature offers a unified, intelligent search bar that enables users to find relevant information across the platform quickly. By indexing key resources, such as help documentation, settings, content, and feature modules, the Central Search ensures immediate access to critical data. It leverages advanced search algorithms and contextual results to enhance user productivity and minimize time spent navigating multiple sections.
BotPenguin Tech Team
💡 Feature Requests
2 | Planned
Central Search
This feature offers a unified, intelligent search bar that enables users to find relevant information across the platform quickly. By indexing key resources, such as help documentation, settings, content, and feature modules, the Central Search ensures immediate access to critical data. It leverages advanced search algorithms and contextual results to enhance user productivity and minimize time spent navigating multiple sections.
BotPenguin Tech Team
💡 Feature Requests
2 | Planned
Master Navigation Panel
This feature introduces a centralized, intuitive navigation panel that consolidates access to all major sections and features within the platform. It allows users to quickly locate tools, settings, and resources, improving their workflow efficiency and reducing time spent searching for key functionalities. The Master Navigation Panel also provides easy customization and accessibility, ensuring a seamless experience for both novice and advanced users.
BotPenguin Tech Team
💡 Feature Requests
2 | Planned
Master Navigation Panel
This feature introduces a centralized, intuitive navigation panel that consolidates access to all major sections and features within the platform. It allows users to quickly locate tools, settings, and resources, improving their workflow efficiency and reducing time spent searching for key functionalities. The Master Navigation Panel also provides easy customization and accessibility, ensuring a seamless experience for both novice and advanced users.
BotPenguin Tech Team
💡 Feature Requests