Addition of Bots via Addons
Allow agency partners to create addons that allow for the addition of bot numbers as part of the addons offered to clients

Yuvraj Singh
💡 Feature Requests
Addition of Bots via Addons
Allow agency partners to create addons that allow for the addition of bot numbers as part of the addons offered to clients

Yuvraj Singh
💡 Feature Requests
Highlight unanswered Questions AI agent
The AI agent currently does not appear to have the capability to collect unanswered questions and Flag them. This creates a major gap, because there is no automated feedback loop to identify missing information, unresolved user queries, or areas where the KB needs improvement.

midado010
💡 Feature Requests
Highlight unanswered Questions AI agent
The AI agent currently does not appear to have the capability to collect unanswered questions and Flag them. This creates a major gap, because there is no automated feedback loop to identify missing information, unresolved user queries, or areas where the KB needs improvement.

midado010
💡 Feature Requests
AI Voice Agent & Telephony Suite
Objective: The primary objective is to enable the assignment of dedicated phone numbers (via Twilio or similar providers) directly to an Autonomous AI Voice Agent. This allows businesses to deploy a voice-capable assistant that functions as a fully integrated communication hub, capable of managing high-volume inbound and outbound calls with human-like intelligence and real-time backend synchronization. Core Functional Requirements Telephony & Number Management: Direct provisioning and management of local or toll-free phone numbers. Seamless routing for inbound inquiries and scheduled outbound follow-ups. Conversational AI & Data Capture: Voice-to-Text (ASR): High-accuracy, real-time transcription to identify caller intent. Data Extraction: Automated collection of specific caller information (e.g., names, contact details, service needs) during the conversation. Dynamic Appointment Scheduling: Native integration with digital calendars (Calendly, Google, Outlook, etc.). The agent must be able to check live availability, offer time slots, and confirm bookings via voice. In-Call Logic & Routing: Live Call Transfer: The ability to perform "warm" or "cold" transfers to human team members based on intent or specific keywords. SMS Integration: Automated triggers to send follow-up text messages or booking links during or after the call. Post-Call Intelligence: Complete Transcripts: Provision of word-for-word text logs for every call. AI Summarization: Generated concise summaries highlighting the call outcome, sentiment, and required actions.

av
💡 Feature Requests
AI Voice Agent & Telephony Suite
Objective: The primary objective is to enable the assignment of dedicated phone numbers (via Twilio or similar providers) directly to an Autonomous AI Voice Agent. This allows businesses to deploy a voice-capable assistant that functions as a fully integrated communication hub, capable of managing high-volume inbound and outbound calls with human-like intelligence and real-time backend synchronization. Core Functional Requirements Telephony & Number Management: Direct provisioning and management of local or toll-free phone numbers. Seamless routing for inbound inquiries and scheduled outbound follow-ups. Conversational AI & Data Capture: Voice-to-Text (ASR): High-accuracy, real-time transcription to identify caller intent. Data Extraction: Automated collection of specific caller information (e.g., names, contact details, service needs) during the conversation. Dynamic Appointment Scheduling: Native integration with digital calendars (Calendly, Google, Outlook, etc.). The agent must be able to check live availability, offer time slots, and confirm bookings via voice. In-Call Logic & Routing: Live Call Transfer: The ability to perform "warm" or "cold" transfers to human team members based on intent or specific keywords. SMS Integration: Automated triggers to send follow-up text messages or booking links during or after the call. Post-Call Intelligence: Complete Transcripts: Provision of word-for-word text logs for every call. AI Summarization: Generated concise summaries highlighting the call outcome, sentiment, and required actions.

av
💡 Feature Requests
Application Analytics & Monitoring (Mobile)
Introduce mobile-specific analytics and monitoring to track performance, usage, and system health in real time.

Yuvraj Singh
💡 Feature Requests
Application Analytics & Monitoring (Mobile)
Introduce mobile-specific analytics and monitoring to track performance, usage, and system health in real time.

Yuvraj Singh
💡 Feature Requests
General UI/UX Improvements (Mobile)
Implement continuous UI/UX improvements based on customer and partner feedback to enhance the mobile experience.

Yuvraj Singh
💡 Feature Requests
General UI/UX Improvements (Mobile)
Implement continuous UI/UX improvements based on customer and partner feedback to enhance the mobile experience.

Yuvraj Singh
💡 Feature Requests
WhatsApp E-commerce Module (Mobile)
Introduce mobile-first WhatsApp store management, enabling businesses to manage commerce workflows directly from the app.

Yuvraj Singh
💡 Feature Requests
WhatsApp E-commerce Module (Mobile)
Introduce mobile-first WhatsApp store management, enabling businesses to manage commerce workflows directly from the app.

Yuvraj Singh
💡 Feature Requests
Inbox Enhancements for Voice Bots & AI Agents (Mobile)
Expand mobile inbox capabilities to support voice bot and AI agent features, ensuring a unified communication experience.

Yuvraj Singh
💡 Feature Requests
Inbox Enhancements for Voice Bots & AI Agents (Mobile)
Expand mobile inbox capabilities to support voice bot and AI agent features, ensuring a unified communication experience.

Yuvraj Singh
💡 Feature Requests
Automated Application Deployment (Mobile)
Enable automation of mobile application configuration and deployment to streamline setup and reduce operational overhead.

Yuvraj Singh
💡 Feature Requests
Automated Application Deployment (Mobile)
Enable automation of mobile application configuration and deployment to streamline setup and reduce operational overhead.

Yuvraj Singh
💡 Feature Requests
Permission & Plan-Based Access Control (Mobile)
Implement plan-based and role-based access control within the mobile app, including UI-level restrictions and feature gating.

Yuvraj Singh
💡 Feature Requests
Permission & Plan-Based Access Control (Mobile)
Implement plan-based and role-based access control within the mobile app, including UI-level restrictions and feature gating.

Yuvraj Singh
💡 Feature Requests
2 | Planned
WhatsApp-like Chat Interface (Mobile UX Upgrade)
Enhance the mobile chat interface to deliver a WhatsApp-like experience with improved usability and interaction design.

Yuvraj Singh
💡 Feature Requests
2 | Planned
WhatsApp-like Chat Interface (Mobile UX Upgrade)
Enhance the mobile chat interface to deliver a WhatsApp-like experience with improved usability and interaction design.

Yuvraj Singh
💡 Feature Requests
4 | QA/UAT
Auto-Reply for Social Bots (Mobile)
Introduce automated response capabilities across WhatsApp, Facebook, and Instagram directly within mobile workflows.

Yuvraj Singh
💡 Feature Requests
4 | QA/UAT
Auto-Reply for Social Bots (Mobile)
Introduce automated response capabilities across WhatsApp, Facebook, and Instagram directly within mobile workflows.

Yuvraj Singh
💡 Feature Requests
4 | QA/UAT
Template Sync for WhatsApp (Mobile)
Enable seamless handling of new WhatsApp template types (web links, carousels, call actions) within the mobile experience.

Yuvraj Singh
💡 Feature Requests
4 | QA/UAT
Template Sync for WhatsApp (Mobile)
Enable seamless handling of new WhatsApp template types (web links, carousels, call actions) within the mobile experience.

Yuvraj Singh
💡 Feature Requests
4 | QA/UAT
Website Training Revamp (Mobile)
Revamp mobile website training flows to align with updated web experiences, ensuring consistent onboarding across devices.

Yuvraj Singh
💡 Feature Requests
4 | QA/UAT
Website Training Revamp (Mobile)
Revamp mobile website training flows to align with updated web experiences, ensuring consistent onboarding across devices.

Yuvraj Singh
💡 Feature Requests
AI Analytics II
Deliver advanced AI analytics including semantic insights, response time tracking, session-level query metrics, and intent analysis.

Yuvraj Singh
💡 Feature Requests
AI Analytics II
Deliver advanced AI analytics including semantic insights, response time tracking, session-level query metrics, and intent analysis.

Yuvraj Singh
💡 Feature Requests
AI Usage Tracking & Notification System
Provide transparency into AI usage with per-query cost visibility and proactive alerts for limits, key expiration, and operational issues.

Yuvraj Singh
💡 Feature Requests
AI Usage Tracking & Notification System
Provide transparency into AI usage with per-query cost visibility and proactive alerts for limits, key expiration, and operational issues.

Yuvraj Singh
💡 Feature Requests
3 | In Progress
Unified User Memory Layer
Introduce a persistent memory layer to retain user context across conversations, enabling more personalized and continuous interactions.

Yuvraj Singh
💡 Feature Requests
3 | In Progress
Unified User Memory Layer
Introduce a persistent memory layer to retain user context across conversations, enabling more personalized and continuous interactions.

Yuvraj Singh
💡 Feature Requests
3 | In Progress
AI Training Enhancements
Enhance AI training workflows with completion notifications, expanded data source support, and seamless interoperability with external resources.

Yuvraj Singh
💡 Feature Requests
3 | In Progress
AI Training Enhancements
Enhance AI training workflows with completion notifications, expanded data source support, and seamless interoperability with external resources.

Yuvraj Singh
💡 Feature Requests
3 | In Progress
AI Agent Quality Enhancements
Improve AI agent performance through reduced latency, enhanced response presentation, and a proprietary intelligence layer for better contextual accuracy.

Yuvraj Singh
💡 Feature Requests
3 | In Progress
AI Agent Quality Enhancements
Improve AI agent performance through reduced latency, enhanced response presentation, and a proprietary intelligence layer for better contextual accuracy.

Yuvraj Singh
💡 Feature Requests
Lead Distributor Module
Enable lead assignment and tracking for partners with centralized lead management capabilities.

Yuvraj Singh
💡 Feature Requests
Lead Distributor Module
Enable lead assignment and tracking for partners with centralized lead management capabilities.

Yuvraj Singh
💡 Feature Requests