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The BotPenguin Roadmap is a clear guide to our platform’s upcoming features, improvements, and long-term plans. It provides an overview of where we’re heading and what’s in store for our partners and users.

1 | Planned

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BotPenguin Roadmap

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Enable sound alerts when a user requests live chat. This ensures agents are notified even if the platform tab isn't active, improving responsiveness and reducing missed conversations.

Sound Notification for Live Chat Requests

Yuvraj Singh