December 23rd, 2024

New

Release 3.9.0

Release details are as follows:

  • Shopify Integration Improvement
    We’ve added fields for Client ID and Client Secret to simplify and improve key management in the Shopify integration.

  • Instagram Bot Onboarding Fixed
    Resolved an issue where users couldn’t create Instagram bots during the onboarding process. Everything will now work seamlessly!

  • WhatsApp Flow Optimization
    Removed delays in syncing custom attributes in WhatsApp flows, making attribute mapping faster and more efficient.

  • Zoho Desk Integration Update
    Fixed connectivity issues with Zoho Desk to ensure smoother integration and enhanced functionality.

  • Subscription UI and Email Notifications

    • Updated the subscription UI for accounts on hold, adding a red dot indicator in the sidebar and a banner to notify account status.

    • Email notifications will now keep you informed about your account's subscription status.

  • Agent Online Status in Transfers
    Introduced a feature to show whether agents are online in the "Transfer to" list. This makes it easier to find and transfer to available agents.