December 23rd, 2024
New
Release details are as follows:
Shopify Integration Improvement
We’ve added fields for Client ID and Client Secret to simplify and improve key management in the Shopify integration.
Instagram Bot Onboarding Fixed
Resolved an issue where users couldn’t create Instagram bots during the onboarding process. Everything will now work seamlessly!
WhatsApp Flow Optimization
Removed delays in syncing custom attributes in WhatsApp flows, making attribute mapping faster and more efficient.
Zoho Desk Integration Update
Fixed connectivity issues with Zoho Desk to ensure smoother integration and enhanced functionality.
Subscription UI and Email Notifications
Updated the subscription UI for accounts on hold, adding a red dot indicator in the sidebar and a banner to notify account status.
Email notifications will now keep you informed about your account's subscription status.
Agent Online Status in Transfers
Introduced a feature to show whether agents are online in the "Transfer to" list. This makes it easier to find and transfer to available agents.