December 17th, 2024
New
Release details are as follows:
Export Trained URL in "Train Your Bot"
Added the ability to export the trained bot's URL directly as a CSV file from the "Train Your Bot" sections, making it easier to access and share.
Lead/Chat Auto-assignment Validation
Implemented socket connection validation for lead/chat auto-assignment. Ensures reliable connectivity and accurately assign leads and chats to agents.
WhatsApp Flows with Endpoint
Introduced support for WhatsApp Flows with Endpoint to streamline message workflows and enhance automation.
File Sharing in Inbox
Added the ability to send and receive files directly within the inbox during live chat. Users can seamlessly share documents, images, and other file types.
Inbox Template Search
Added a search feature in inbox templates for WhatsApp channel, making it quick and easy to find the right template during live chat.
AI Response Disclaimer Customization
Added a checkbox in the ChatGPT component to enable or disable AI response disclaimers. Users can now edit and customize the disclaimer message for a more personalized experience.