December 14th, 2024
New
Release details are as follows:
Conditional Flows with If/Else Component in WhatsApp Bot:
Create dynamic conversations by setting up conditional paths based on user inputs or criteria. The If/Else component ensures personalized interactions for diverse scenarios.
Custom CSS for Chat Window:
Users can now apply custom CSS to the Website Bot chat window, allowing complete control over the chat's design and appearance.
Personalized Rating Screens:
Upload a custom image for the Rating Screen to provide a more branded and engaging feedback experience.
Web Categorization Optimization:
Improved website scraping ensures uninterrupted platform use during scraping activities, delivering a smoother user experience.
Controlled Inbox Visibility for Leads:
Lead messages now respect leadsVisibility settings, showing messages only to authorized agents and enhancing message security.
WhatsApp Flow Issue Resolved:
Fixed an issue where WhatsApp bot replies were not appearing in the inbox, ensuring seamless communication.
Phone Number Handling Improvements:
Enhanced support for handling phone numbers with shared country codes, such as +1 (US, Canada, and others) and +7 (Russia, Kazakhstan).