December 14th, 2024
New
Release details are as follows:
1. Team Management & Auto-Assignment for Chats: You can now automatically assign chats to specific team members across all the platforms. This feature makes managing your chat interactions even easier and more streamlined.
2. Expanded Chat Translations: We've added support for new languages in chat translations! You can now communicate in Thai, Traditional Chinese, and Vietnamese.
3. Improved HubSpot Integration: We've fixed an issue with static and fallback values in HubSpot integration. You now have better control over default fallback values and attribute mapping.
4. WhatsApp Template Improvements: The Template component for WhatsApp bots now correctly lists all template types (Regular, Carousel, and CTA). You’ll only see CTA templates when appropriate.
5. User Response Fix: Fixed an issue where user responses with new lines were not being processed correctly. Now, these responses are handled as expected.
6. Website Flow Import Fixes: Resolved conflicts with duplicate flow names during import. Flow names will now update properly, ensuring a smoother import process.
7. Template Component Reliability: We’ve ensured that the Template component now triggers consistently in all flows, no matter how many components are present.
8. Inbox Search and Template Fixes: The search filter will no longer remain active when returning to the inbox. Placeholders in templates now show dynamic content instead of fallback values.