Enhancements

Release details are as follows:<h2>AI Suggestions for Website bots</h2>AI Suggestions Update:The AI Suggestion feature now offers dynamic, real-time recommendations for user queries. When enabled, this feature is designed to anticipate user needs and provide helpful suggestions based on their inputs. It can be activated directly from the ChatBot Customize section within your BotPenguin portal.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0192e3cf-6e21-7986-9b5f-7b14565d85e8.png" data-width="100%" data-align="left"><h3>Key Highlights of the AI Suggestions Feature</h3><ul><li>Dynamic Recommendations: Based on user queries, the AI identifies potential matches or related questions, providing users with instant suggestions.</li><li>Enhanced User Experience: Helps streamline the user journey by offering quicker solutions and encouraging further interaction.</li><li>Easy Activation: Accessible in the ChatBot Customize settings, where you can enable or disable AI Suggestions as needed.</li></ul>This new feature aims to optimize response relevance, enhance engagement, and ensure users find answers effectively. Perfect for customer support, FAQs, and informational bots!

Release 3.8.1

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Fixed

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5 | Released (Beta)

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New Feature

The BotPenguin Roadmap is a clear guide to our platform’s upcoming features, improvements, and long-term plans. It provides an overview of where we’re heading and what’s in store for our partners and users.