<p>This release brings your AI Agents and WhatsApp Business App messages in sync — giving your team one unified view of every conversation</p><div data-type="horizontalRule"><hr></div><h2 style="text-align: justify">🎉 What's New 🎉</h2><h3 style="text-align: justify">💬Two-Way WhatsApp Message Sync for Coexistence AI Agents 💬</h3><p style="text-align: justify">AI Agents installed on WhatsApp via Coexistence now have messages synced with the WhatsApp Business app. Messages sent directly from the WhatsApp Business app appear in the Inbox, so your team sees the full conversation in one place, matching how this already worked for Chatbots.</p><img data-width="100%" data-align="left" alt="" data-featurebase-content-key="672348178e9fe0df9269f1a6/changelog/6aa7f251b6d32999171e8f32/01a0a4d5-aa9c-74b8-89fd-f8d16de48344/b64u-aW1hZ2UucG5n.png" data-featurebase-content-filename="image.png" src="https://672348178e9fe0df9269f1a6.featurebase-attachments.com/c/changelog/6aa7f251b6d32999171e8f32/01a0a4d5-aa9c-74b8-89fd-f8d16de48344/b64u-aW1hZ2UucG5n.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260916T110000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260916%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=2d70f11fef61919dbf27acc84891da3b4ea28ef77e29b96a2d4cd2dd5151acf2"><div data-type="horizontalRule"><hr></div><p>💡 <strong>We Value Your Feedback</strong><br>Help us keep improving! Share your thoughts at<strong>: </strong><a target="" rel="noopener noreferrer nofollow" class="link" href="https://updates.botpenguin.com/"><strong>https://updates.botpenguin.com</strong></a></p><p>🔧 <strong>Need assistance with this update?</strong></p><ul><li><p>Access instant support via our <a target="" rel="noopener noreferrer nofollow" class="link" href="https://page.botpenguin.com/632b09b7d955092f0582f952/5fed38346fb193dcc6c92d65">Support Bot</a></p></li><li><p>Explore our <a target="" rel="noopener noreferrer nofollow" class="link" href="https://help.botpenguin.com/">Help Center</a> for detailed guides</p></li></ul><p></p>

BotPenguin Updates: Release 4.4.8

Help Center

Enhancements

Fixed

botpenguin

0 | Not Started

1 | Queued

2 | Planned

3 | In Progress

4 | QA/UAT

Released

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5 | Released (Beta)

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New Feature

<p>The <strong>BotPenguin Roadmap</strong> is a clear guide to our platform’s upcoming features, improvements, and long-term plans. It provides an overview of where we’re heading and what’s in store for our partners and users.</p><p></p>