September 2nd, 2026

This release makes it easier to train your Chatbots, identify and resolve LLM API key issues, and gives Partners greater control over how their platform looks, feels, and communicates with customers.
Training your Chatbot is now more flexible, with new ways to add and manage knowledge through Text Snippets, File URLs, Markdown files, and MCP. The new Overview gives you a clear picture of your training setup, including how much data has been added, what your Chatbot has been trained on, and the current training status.

When an LLM API key has an issue, the platform now clearly identifies the affected key and provides guidance on what needs to be fixed. Users can also reverify the key at any time to check its status.

The loading experience is no longer limited to a single default style. Partners can now choose from over 60 loading animation styles, customize the colour, and replace the βBreathe In, Breathe Outβ text with their own message. This gives Partners greater flexibility to customize the experience across their white-label platforms.

Partners now have greater control over their sign-up experience. They can choose which information to collect from new users and configure the sign-up steps.

Partners can now customize how customer emails look and what they contain. They can add their logo, brand colours, footer details, and social links, create custom email templates, and choose which events trigger emails, all from one place.

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