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BotPenguin Updates: Release 4.5.0

This release brings enhancements that help teams stay connected with their customers and respond faster.

🎉 What's New 🎉

📦 Keep Customers Updated After Delivery 📦

Customers can now automatically send WhatsApp template messages when a Shopify order is marked as delivered. Timely post-purchase updates keep buyers informed, cut down on “where is my order” questions, and turn every delivered order into a chance to build loyalty.

🔔 Reply to Notifications Directly 🔔

Customers can now answer a message straight from the notification on the mobile app. Just type your reply and send it, with no need to open the app. Teams can respond faster, so fewer conversations are missed.

💡 We Value Your Feedback
Help us keep improving! Share your thoughts at: https://updates.botpenguin.com

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