June 9th, 2026

BotPenguin Updates: Release 4.3.9

This release focuses on improving platform reliability, security, account management, and integration flexibility. Customers can now access a broader range of AI models through a single integration, secure their accounts with Multi-Factor Authentication, benefit from a more resilient subscription experience, and gain greater flexibility in how bots are managed and presented to end users.


πŸŽ‰ What's NewπŸŽ‰

πŸ” Enhanced Account Security with Multi-Factor Authentication (MFA) πŸ”

Multi-Factor Authentication is now available across the platform. Accounts can be secured using either email verification or an authenticator app, providing an additional layer of protection against unauthorized access.

Help Doc: Multi-Factor Authentication


πŸ”„ Improved Subscription Renewal Experience πŸ”„

The subscription renewal experience has been enhanced with automatic payment retries and proactive email notifications to help prevent service interruptions caused by failed renewal payments. Active subscriptions retain a payment method to support uninterrupted renewals.


πŸ€– One Connection, Multiple AI Models β€” Now with OpenRouter πŸ€–

OpenRouter is now available as a new AI integration option, providing access to multiple leading AI models through a single connection. This makes it easier to switch between models without managing separate integrations.


🏷️ Separate Internal and Customer-Facing Bot Names 🏷️

Website Bot names used for internal management can now be different from the names displayed to end users. This provides greater flexibility in organizing bots while maintaining a consistent customer-facing experience.


πŸ”— Improved GoHighLevel Integration Experience πŸ”—

The GoHighLevel integration setup process has been streamlined, making it easier to connect accounts and maintain reliable integration workflows with fewer setup-related issues.


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