We’re excited to bring a set of updates focused on simplifying AI configuration, improving bot onboarding journeys, and enhancing platform reliability. These changes are designed to make bot setup more intuitive, reduce friction, and ensure smoother operations across the platform.<h2>🎉 What’s New 🎉</h2>🤖 Unified AI Agent &amp; Bot Experience 🤖The chatbot now brings together bot and AI agent capabilities, enabling more human-like interactions within a unified experience.<img data-width="100%" data-align="left" alt="" data-featurebase-content-key="672348178e9fe0df9269f1a6/changelog/69da2b6ff352ae1799056b21/019d8643-94df-7fcc-bd19-4dfd12b6139a/b64u-aW1hZ2UucG5n.png" data-featurebase-content-filename="image.png" src="https://672348178e9fe0df9269f1a6.featurebase-attachments.com/c/changelog/69da2b6ff352ae1799056b21/019d8643-94df-7fcc-bd19-4dfd12b6139a/b64u-aW1hZ2UucG5n.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260414T200000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260414%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=992ba1218e97ca8d99ebd99df53c348d65366d8c30efb7c0021e60896f0f6ab1">Doc Link: <a target="" rel="noopener noreferrer nofollow" class="link" href="https://help.botpenguin.com/bots/website-mobile-app-bot/manage-chatflow/components-in-chatflow/ai-agent-component">AI Agent component in BotPenguin</a><div data-type="horizontalRule"><hr></div>📱 Improved Bot Creation Experience (Instagram, Facebook, WhatsApp &amp; SMS) 📱The bot creation and integration journey for Instagram, Facebook, WhatsApp and SMS has been enhanced to provide a smoother and more streamlined onboarding experience, covering setup, connection, and flow configuration.<img data-width="100%" data-align="left" alt="" data-featurebase-content-key="672348178e9fe0df9269f1a6/changelog/69da2b6ff352ae1799056b21/019d8647-26b0-7b9b-91ce-e4eb3aa1c1bd/b64u-aW1hZ2UucG5n.png" src="https://672348178e9fe0df9269f1a6.featurebase-attachments.com/c/changelog/69da2b6ff352ae1799056b21/019d8647-26b0-7b9b-91ce-e4eb3aa1c1bd/b64u-aW1hZ2UucG5n.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260414T200000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260414%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=8b4228a0157da71e080cf7f0ff4665dfc58536225c496d16d726bc1ef48d58c2" data-featurebase-content-filename="image.png">Doc Link: <a target="" rel="noopener noreferrer nofollow" class="link" href="https://help.botpenguin.com/bots/instagram-bot/bot-setup">Creating Bots in BotPenguin</a><div data-type="horizontalRule"><hr></div>💡 We Value Your Feedback Help us keep improving! Share your thoughts at: <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://updates.botpenguin.com">https://updates.botpenguin.com</a>🔧 Need assistance with this update?<ul><li>Access instant support via our <a target="" rel="noopener noreferrer nofollow" class="link" href="https://page.botpenguin.com/632b09b7d955092f0582f952/5fed38346fb193dcc6c92d65">Support Bot</a></li><li>Explore our Help Center for detailed guides</li></ul>

BotPenguin Updates: Release 4.3.3

Help Center

Enhancements

Fixed

botpenguin

0 | Not Started

1 | Queued

2 | Planned

3 | In Progress

4 | QA/UAT

Released

Postponed

5 | Released (Beta)

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New Feature

The BotPenguin Roadmap is a clear guide to our platform’s upcoming features, improvements, and long-term plans. It provides an overview of where we’re heading and what’s in store for our partners and users.