We’re excited to introduce a set of updates focused on improving data visibility, integration flexibility, and overall platform reliability. These changes are designed to make your workflows clearer, more customizable, and more consistent across the platform.

What’s New 🎉

🧾 Custom Attributes Now Visible in Order Details
Custom attributes collected during chat flows are now displayed in the order details modal under Additional Information, making it easier to view complete order information in one place.

Doc Link: Order Section in Inbox

🔗 Custom Redirect Support for Third-Party Integrations
Agencies can now configure their own Redirect URI while setting up integrations. This allows users to connect directly to their custom applications instead of being routed through the default flow.

Doc Link: Integrations in BotPenguin

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Help us keep improving! Share your thoughts at: https://updates.botpenguin.com

🔧 Need assistance with this update?

• Access instant support via our Support Bot

• Explore our Help Center for detailed guides