<p style="text-align: justify">We’re excited to introduce a set of enhancements focused on improving integrations, message configuration, and overall platform usability. These updates are designed to give you better visibility, smoother workflows, and more guidance across key areas of the platform.</p><h1><strong>What’s New</strong> 🎉</h1><h3>📊 <strong>Bitrix24 Integration Enhancements</strong></h3><p>We’ve improved how BotPenguin works with Bitrix24 to make your workflows smoother and more reliable.</p><p><strong>Key Highlights:</strong></p><ul><li><p>Updates applied across Integration, Inbox, and Dashboard for better consistency.</p></li><li><p>Fixed issues with the Bitrix24 logo display.</p></li><li><p>Improved how WhatsApp templates work within Bitrix24 workflows.</p></li><li><p>Resolved issues related to leads handling.</p><p></p><img data-width="100%" data-align="left" alt="" data-featurebase-content-key="672348178e9fe0df9269f1a6/changelog/69b8ed3c60e8fd91436616fe/019cfb28-bec9-788c-8d6a-77742c43e7f9/b64u-aW1hZ2UucG5n.png" data-featurebase-content-filename="image.png" src="https://672348178e9fe0df9269f1a6.featurebase-attachments.com/c/changelog/69b8ed3c60e8fd91436616fe/019cfb28-bec9-788c-8d6a-77742c43e7f9/b64u-aW1hZ2UucG5n.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260920T190000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260920%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=6cb12d5fc4fa9a53798422604f6cdb23fe44a483274291c33d31cc6bb26e594a"></li></ul><p>Doc Link: <a target="" rel="noopener noreferrer nofollow" class="link" href="https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-bitrix24">Integrate BotPenguin with Bitrix24</a></p><div data-type="horizontalRule"><hr></div><h3>🎯 <strong>Richer Lead Details for Click-to-WhatsApp Conversations</strong></h3><p>We’ve improved how Click-to-WhatsApp message details are captured and displayed, giving you better context for incoming leads. Headline and body details from the ad are now visible directly in the Inbox, helping you better understand user intent during conversations.</p><p>Doc Link: <a target="" rel="noopener noreferrer nofollow" class="link" href="https://help.botpenguin.com/faqs/meta-ads#meta-click-to-whatsapp-a-ds-with-botpenguin">Setting up Click-to WhatsApp Ads</a></p><div data-type="horizontalRule"><hr></div><h3 style="text-align: justify">🤖 Quick Access to AI Agent Help Content</h3><p>We’ve made it easier to access help resources directly within AI Agent settings by updating help documentation links, with improvements implemented through the Help Doc Service.</p><p>Doc Link: <a target="" rel="noopener noreferrer nofollow" class="link" href="https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin">Creating AI Agents in BotPenguin</a></p><div data-type="horizontalRule"><hr></div><h3>💡 <strong>We Value Your Feedback</strong><br>Help us keep improving! Share your thoughts at: <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://updates.botpenguin.com"><strong>https://updates.botpenguin.com</strong></a></h3><p style="text-align: justify">🔧 <strong>Need assistance with this update?</strong></p><ul><li><p style="text-align: justify">Access instant support via our <a target="" rel="noopener noreferrer nofollow" class="link" href="https://page.botpenguin.com/632b09b7d955092f0582f952/5fed38346fb193dcc6c92d65"><strong>Support Bot</strong></a></p></li><li><p style="text-align: justify">Explore our <a target="" rel="noopener noreferrer nofollow" class="link" href="https://help.botpenguin.com/"><strong>Help Center</strong></a> for detailed guides</p></li></ul><div data-type="horizontalRule"><hr></div><p style="text-align: justify"></p><p></p>

BotPenguin Updates: Release 4.2.9

Help Center

Enhancements

Fixed

botpenguin

0 | Not Started

1 | Queued

2 | Planned

3 | In Progress

4 | QA/UAT

Released

Postponed

5 | Released (Beta)

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New Feature

<p>The <strong>BotPenguin Roadmap</strong> is a clear guide to our platform’s upcoming features, improvements, and long-term plans. It provides an overview of where we’re heading and what’s in store for our partners and users.</p><p></p>