July 21st, 2025

This release brings meaningful enhancements to our AI engine and analytics—driving sharper performance and more reliable insights for teams leveraging conversational automation.
Sharper AI. Better Answers:
We’ve upgraded our AI chat engine to tackle long-standing issues around scraping, categorization, and bot-blocking across websites—resulting in more accurate, context-aware conversations during training and live chats. 📚🤖
Additionally, the Response Effectiveness graph in the AI Analytics section has been refined to display data more accurately, empowering teams to track performance trends and optimize training faster. 📈🧠

This update includes critical bug resolutions: Instagram posts now load correctly with “Load More” support; Italian localization inconsistencies have been addressed for better user experience; and subscription failure handling has been patched to properly trigger grace periods and display accurate downgrade messaging. Additionally, assigning bot.write now auto-grants ai.write to ensure uninterrupted AI usage across collaborative teams.
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