May 12th, 2025
We're excited to announce a new set of enhancements designed to improve efficiency, enable proactive monitoring, and drive deeper engagement through intelligent automation. This release brings expanded control, visibility, and smarter bot behavior.
WhatsApp Ice Breakers and Commands
Boost your bot’s interactivity with new Ice Breakers and Command Prompts. These features enable users to set pre-defined starter messages or actionable commands that enhance automation and guide conversations more effectively.

For more information, visit our help document here, and get step-by-step instructions for setting up your Triggers!
Better Training, Clearer Communication:
We've upgraded the training interface to enhance transparency and error handling. Users will now see clear error messages when website training fails, or a new status—‘Unsure’—that indicates insufficient content for training.

Learn how to train your AI chatbot using our detailed resources!
Know when your bot is reaching its limit:
Users will now be notified when they exceed their plan's AI training data storage limits. This proactive alert system helps manage resources more efficiently and ensures uninterrupted bot training workflows.
We’re adding some bug fixes in this release, making sure you AI-powered journey never stop!