We are excited to roll out our latest update, focused on refining user experience, maximizing value, and driving more meaningful customer interactions through BotPenguin. This release is all about clarity, efficiency, and real impact.

New Features:

1. Smarter Message Count Logic:

• We’ve made a big change to how message usage is calculated! Going forward, only meaningful conversations will count towards your usage.

• No more charges for intro messages – those initial greetings your chatbot sends when it opens a conversation? They won’t count anymore — unless the user replies.

• This means you’re only measured on real customer engagement — the messages that actually drive value.

2. Bug Fixes and Enhancements:

• We’ve squashed a number of bugs and made several performance improvements to ensure smoother operations across the platform. Let the chatting continue without trouble!