This release introduces new flexibility in billing and integrations, along with improvements to chat handling and workflow management.

What’s New 🎉

Flexible Invoice Management Options

You can now manage invoices either within BotPenguin or through a connected third-party invoicing app. This allows better alignment with your existing billing systems while keeping everything synchronized.

Custom Add-Ons for Flexible Monetization

White-label partners can now create custom add-ons that are not tied to platform limits. These support monthly, yearly, and one-time billing, making it easier to package and monetize additional services.

Flexible Chat Export Options

You can now choose whether to include chat transcripts when exporting contacts. This helps reduce file size and ensures exports remain within limits when transcripts are not required.

Signup Webhook for Real-Time Data Access

Agencies can now receive customer data instantly upon signup, enabling real-time integrations and automated workflows.

Enhanced Chat Trigger Management Experience

You can now manage triggers more easily with an improved interface that follows the standard UI, along with better flexibility while updating trigger settings.

Improved WhatsApp Chat Handling During Flows

When a user sends a message directly via WhatsApp Business App during an active chatbot flow made via Coexistence, the system now seamlessly switches the conversation to live chat. This ensures messages are handled correctly and are instantly visible in the Inbox.

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