March 31st, 2026

BotPenguin Updates: Release 4.3.1

We’re excited to introduce a set of enhancements focused on improving automation capabilities, integrations, and overall platform usability. These updates are designed to give you more flexibility, smoother workflows, and better control across key areas of the platform.


What’s New 🎉

🤖 Advanced AI Agent Automation with MCP
We’ve introduced MCP, enabling AI Agents to connect with external tools and services. This allows you to build more powerful automation workflows and extend your bot’s capabilities beyond the platform.


🔗 N8N Integration for Workflow Automation
You can now connect your bots with external tools using N8N, enabling flexible automation through triggers and actions across platforms like WhatsApp, Instagram, Telegram, and Website bots.

Note: This feature is currently available for beta users and will be released to all users soon.


🛒 Enhanced Shopify Automation Experience
Added localization support for WhatsApp templates in Shopify flows, ensuring all user-facing options are available across languages. Standardized order fulfilled workflows to function similarly to abandoned cart flows, and introduced support for sending automated messages after a defined time interval.


⚙️ Improved Product & Payment Flow Experience
We’ve enhanced how product selection and payment actions work in chat automation, ensuring smoother execution and a more reliable experience for users interacting with your flows.


💬 Better Inbox Navigation Experience
Chats now open at the correct position without jumping to the top, making it easier to continue conversations seamlessly.


📱 Improved Integration Setup Experience
We’ve made it easier to configure integrations by providing helpful guidance directly within the setup flow, helping you complete integrations more efficiently.


💡 We Value Your Feedback
Help us keep improving! Share your thoughts at: https://updates.botpenguin.com

🔧 Need assistance with this update?

  • Access instant support via our Support Bot

  • Explore our Help Center for detailed guides