We’re excited to introduce a set of enhancements focused on improving platform reliability, integrations, onboarding experience, and overall usability. These updates are designed to give you smoother workflows, better performance, and improved visibility across key areas of the platform.

What’s New 🎉

🧩 Enhanced Chat Flow Builder Experience
We’ve improved the chat flow builder (Canvas) with a refreshed interface that makes it easier to build, manage, and configure your bot flows with better component handling and a more intuitive experience.

Doc Link: Creating Chat Flows in BotPenguin

📅 Improved Google Appointment Scheduling
Enhanced Google Appointment functionality with improved day/date handling for create and reschedule flows, added localized cancellation messaging and platform-level localization, and introduced support for a 24-hour time format.

Doc Link: Google Calendar Appointment with BotPenguin

🔔 Improved Push Notification Experience
We’ve enhanced notifications to give you better visibility into activity. Notifications now provide clearer updates for messages, leads, and live chats.

Doc Link: Notifications Setup Guide

📱 Integration UI Enhancements (Agent Integration)
Improved the responsiveness of the “Connect” button in the Agent Integration section on mobile devices, ensuring it works smoothly across different screen sizes.

Doc Link: Integrations

💡 We Value Your Feedback

Help us keep improving! Share your thoughts at: https://updates.botpenguin.com

🔧 Need assistance with this update?

• Access instant support via our Support Bot

• Explore our Help Center for detailed guides