The release details are as follows:

1. Managing AI Auto-Replies on Facebook and Instagram Comments

Feature Overview:
This update introduces controls for managing AI-generated Auto Replies on comments for Facebook and Instagram posts. With this feature, users gain better customization and control over how BotPenguin responds to social media interactions, ensuring a more personalized engagement experience.

How It Works:

• Access the feature by navigating to Facebook/Instagram Automations> Auto Reply within the BotPenguin app.
  

  

• Enable or disable AI Auto Replies for comments based on your requirements.
  

  

• Customize the response message for different types of comments, ensuring that your brand tone and messaging are consistent.

Benefits:

• Enhanced engagement on social media posts.

• Efficient handling of customer queries or comments without manual intervention.

• Improved response personalization and brand alignment.

Usage Tips:

1. Customize Response Templates: Tailor the replies based on frequently asked questions or comments received on your posts.

2. Set Filters: Define criteria for when the AI should or shouldn't respond (e.g., ignore spammy comments).

3. Review AI Responses: Regularly monitor and refine the responses to maintain engagement quality.

4. Analytics: Check engagement metrics to analyze the effectiveness of AI-driven responses.

These updates enhance the usability and efficiency of the BotPenguin app, providing users with better notifications and improved social media engagement management.