We’re excited to introduce a powerful update focused on smarter scheduling and more timely customer engagement. This release enhances appointment management across your chatbot and enhance your chatflow , while giving your WhatsApp campaigns greater control and relevance—helping you deliver seamless, well-timed experiences to your users.

🎉 What’s New 🎉

📅 Google Appointment Bookings, Simplified

Managing appointments is now easier and more intuitive than ever:

• Create, reschedule, and cancel appointments directly from both the dashboard and chatbot

• View and track all appointments in one place through the Inbox

• Ensure better coordination and visibility for your team and customers

Doc Link: Google Calendar Appointment Component

💬 Smarter WhatsApp Drip Campaigns

Engage users at the right moment with enhanced WhatsApp automation:

• Introduced an Exit Flow to gracefully stop campaigns when needed

• Added appointment-based reminders to notify users before or after their scheduled appointments

• Deliver more relevant, timely messages that improve engagement and reduce no-shows

Doc Link: Appointment Drip Campaign Setup

This update is designed to help you automate smarter, stay organized, and create more meaningful customer interactions—right when they matter most 🚀

💡 We Value Your Feedback
Help us keep improving! Share your thoughts at: https://updates.botpenguin.com

🔧 Need assistance with this update?

• Access instant support via our Support Bot

• Explore our Help Center for detailed guides